Bad

On 30 June 2024, I app**** for a Debt consolidation loan, middle of July 2024 it was approved, part of the consolidation loan was to send in all your outstanding accounts to be paid it was done twice I requested settlement letters, and every time it expires then I need to get new ones. today it is the 2 September 2024 and I am still waiting for the staff member to pay the account someone can assist with the error of getting my loan to pay all my accounts. I have started paying the Standard Bank loan and the account that was supposed to be closed has also gone off my account.