KW
Kim W
1 reviews | Active since Feb 2021
21 Jul 2021, 14:51
bad
I reported that my mothers account was debited twice for the Dis-Chem store , Dis-Chem says we must contact standard bank , standard bank says they must investigate , its been months and this was not resolved,
Nicole was helpful however could not resolve the issue and escalated this and up to date nothing - Please contact my mother Deidre and have this sorted
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Standard Bank's replyOfficial
22 Jul 2021, 02:37Hello Kim Woodman
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply22 Jul 2021, 02:37
Official
Hello Kim Woodman
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***