back cant help you

Good day hello-peter.

I have been banking with standard bank for over 8 years having a savings account .a bank is there to protect you from unauthorized money from my bank account that a changed in January this year from savings to a cheque account .ii went to the bank to reverse the 429.00 that was taken from my account when i asked them to stop it they could not says i must call that department that took money from my account and block it with them. how can one have a bank that cant look after ones account . im just scared they will take money again end of this month .i also recently over this weekend app**** for a overdraft at my bank in south gate mall standard bank on Sunday where they could not evens approved my overdraft as it will be my money .they confirm that i have always insufficient funds and i must have a account open . i know of someone that was helped and she never had a other account .they said i must at least have a clothing account i have a account where i pay my dish monthly . i feel why have a bank that can do nothing for you and still they charges are so much i am not very happy with standard bank i think they could ve help me because i have been banking so long with them they know the money that goes in and out my account .i will be cancelling my service with this bank .because i dont see that they helping me in any way and i needed now more for that overdraft . thank you ...i am really not happy with this bank i think a different bank will be much better i feel sad in a way knowing i have been so long with this bank and they treat a loyal customer like this very disappointed with them.