JV
Joshua Vilakazi-Sithole
1 reviews | Active since Oct 2020
02 Nov 2020, 09:07
AWFUL SERVICES AT STANDARD BANK
My wife and I had an awful experience at Standard Bank for a top-up mortgage on our existing property. We also provided recent valuations of our house. Both wife and I are professionals and the person attending to us did not understand anything. And that was their corporate section. What more can I say. Never will I go back or recommend Standard Bank to anyone. Standard Bank must get their act together.
Joshua Vilakazi-Sithole
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Replies (2)
Standard Bank's replyOfficial
02 Nov 2020, 09:42Good day Joshua,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply02 Nov 2020, 09:42
Official
Good day Joshua,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's replyOfficial
04 Nov 2020, 15:52Good day Joshua,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre
Standard Bank's reply04 Nov 2020, 15:52
Official
Good day Joshua,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre