MP
Mishqah P

1 reviews | Active since Mar 2010

16 May 2019, 09:01

Awful Service to date!!

i have been approved online for a standard bank credit card, i need to select the place it needs to be delivered to and their site has errors. to date with all my emails and calls i have had no response.standard bank service is awful it is seriously pathetic, this is a credit card not a small issue.

0
Replies (4)
Standard Bank
Standard Bank's reply16 May 2019, 12:26
Official
Hi Mishqah

Thanks for posting a comment.

We will get one of the bankers to contact you as soon as possible. 

Regards,

Complaint resolution centre
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MP
Mishqah P's update16 May 2019, 15:36
Reviewer Update
Please can someone in your sales department call me at 4:30 today.

i have been told previously i will be contacted but have not. it is really frustrating as i can send you all supporting emails. 
Standard Bank
Standard Bank's reply27 May 2019, 18:38
Official
Dear Mishqah Pasqualle 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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MP
Mishqah P's update28 May 2019, 15:27
Reviewer Update
Hi Clint,
i would like to THANK one of the staff members at Standard Bank for her AWSOME assistance since you have relayed the query on to them. thanks to you as well for always following up etc.

Zenobia Langford, you are not only a remarkable woman but your help in this regard was remarkable. everything just went uphill since the day that you called me. THANK YOU for everything!! you ROCK, keep up the exceptionally great work.