Awful service!

Item: Standard Bank
Rating: 1
Author: Phumlile L

Good Day,

I am so livid!! not only have you failed to return my money but you I have wasted R40 for 5 days trying to get my money back. You are slowly becoming the most useless bank thus far. All I want is my money refunded. Your staff can't assist and costly needs to speak to a manager or someone in order to help and that means spending 30+ minutes on the phone. Please process my refund immediately.

My Ref number is: ***

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

23 Apr 2020, 14:38

Dear Phumlile

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply23 Apr 2020, 14:38

Official

Dear Phumlile

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
***
***

Phumlile L's updateReviewer Update

28 Apr 2020, 12:20

Good Day,

Standard bank do you not get tired of how ineffective and *********** you are ? IT HAS BEEN 30 DAYS of me calling and requesting the same damn thing and till this day I have not received assistance.
Give me my refund back!

Phumlile L's update28 Apr 2020, 12:20

Reviewer Update