TX
Tanduxolo X

1 reviews | Active since Nov 2018

12 Nov 2018, 10:04

Awful service

Standard Bank decides to block/suspend my account without even telling me why? Treating me like I am a ********. The embarrassment of paying and your card declining. Couldn’t buy food this morning. The inconvenience now of going to the bank to find out why is my account suspended without anyone telling me.

0
Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2018, 10:19
Official
 Dear Tanduxolo

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
 ***
 *** (fax)
 ***