Awful experience

<p>I have never experienced an awful experience like this trying to open an account .<br /> <br />I have been at the bank since 9am when they opened for business and it's nearly 13:00 and still I haven't succeeded opening one. I have been given the run around and even changed branches and still I haven't succeeded.<br /> <br />I have visted FNB and Capitec when my friends go open accounts there and none of this long process is followed when trying to open an account. My question now is why should I carry on opening an account if its made so difficult to open one, why should I jump ship from my current service provider and join Standard Bank. I've even given up on trying to open this account with you Standard Bank because I have all the documentation, but I keep being sent back to fix this and that, all immaterial things.<br /> <br />I have never experienced such with any bank, I wonder how many people go through this every day while trying to open an account with you guys. In my humble opinion if this continues you guys are not only going to loose clients but also the goodwill of your company. How many students who are over 18 and in tertiary institutions do you guys loose? How can I be 22, a consenting adult and still need a permission letter from my parents to open an account? If I don't stay with them and stay at school what must happen?<br /> <br />As I finish typing this Letter its 13:00 and every one is on lunch. Wow, my bank. Nice</p>