MN
Mark N

1 reviews | Active since Jul 2024

31 Jan 2025, 13:20

Awesome work from Pulane & Emma

This is an update to a previous complaint that I had posted for Standard Bank. I was contacted by the bank and they immediately fixed all the problems. While I am still very disappointed with Standard Bank itself, there were 2 employees that I want to mention here. Pulane Marema and Emma Matthews who went above and beyond to help me out of this situation. If only the rest of Standard Bank were like them....it would be the best bank in the world. Thank you to the both of you and lets hope that the rest of Standard Bank can find ways to be more like you. So....the 5 stars I am giving here is NOT for Standard Bank...but rather for Pulane and Emma

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Replies (1)
Standard Bank
Standard Bank's reply31 Jan 2025, 13:28
Official
 Dear Mark

Thank you for leaving an amazing review.We appreciate your compliment and good rating! We have sent this feedback to the relevant department and have no doubt that your kind words will make their day.

Kindest regards, 
Standard Bank Social Media Team 
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