MS
Monique S
1 reviews | Active since Feb 2019
24 Jun 2020, 11:04
Awesome service! Putting their customers first.
So this morning I wanted to phone to find out if my payment holiday can be extended with 3 months. I decided to check my e-mails first and saw that I received an e-mail yesterday from Standard Bank saying that my payment holiday has been extended for 3 months, without me even asking them!
Standard Bank, you have no idea how happy I was to see that e-mail this morning! Thank you for taking care of your customers and putting their needs first during this pandemic!
It is appreciated and valued more than you will ever know.
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Standard Bank's replyOfficial
24 Jun 2020, 16:03Dear Monique Schroeder
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with bank.
Kind regards
Complaint Resolution Centre
***
***.za
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with bank.
Kind regards
Complaint Resolution Centre
***
***.za
Standard Bank's reply24 Jun 2020, 16:03
Official
Dear Monique Schroeder
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with bank.
Kind regards
Complaint Resolution Centre
***
***.za
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with bank.
Kind regards
Complaint Resolution Centre
***
***.za