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mdcowling M

1 reviews | Active since Jan 2017

14 Apr 2021, 09:58

Award for the Most Heartless bank in the country

I am apalled at how Satndard bank has treated me through my ordeal in the last year. As we are all aware the COVID 19 pandemic has destroyed the livelihoods of millions of South Africans. I was retrenched last year, and at the time that this happened, I had made arrangements with these *********** fools to resume payments once I had secured gainfull employment. By october last year we had run out of money and I left my family and my home in Durban to go drive a truck in PE for R800 a week, as you can imagine, coming off a salary of R40000/month this was just enough to barely survive. We had to sell our home, we had to relocate back to Nelspruit to try and make a new life and rebuild. What does the heartless behemoth Standard bank do. Firstly they SOLD my C/Card account to MBD, who is notorious for their underhand dealings and continuos harrassment of the South African Public. Then after making several attempts to restructure VAF accounts they hand that account over to another Dubious debt collector, Blake and Associates. My revolving Credit loan was handed over to yet another debt collector, Lambroni or something of the sort. Be sure folks, Standard Bank will bleed you dry. They are heartless, have zero compassion for the plight of their customers, they simply don't care. As for their service, I have not once made a phone call to Standard bank and spent less than 45min holding for someone to answer and then only to be told, every single time, that I need to be transfered to a different department. There is something horribly wrong with this bank. The sad part is no one can take these fools to court because no one can afford to. I now have gainful employment and I'm willing to begin paying my arrears on these various accounts, I want to do the right thing, but standard bank is adamant to make it as hard as possible. So Standard Bank, take me to court, there is nothing left to take.

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Replies (1)
Standard Bank
Standard Bank's reply15 Apr 2021, 01:19
Official
 
Hello Michael  
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards
 
Complaint Resolution Centre
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