MS
Melissa S
1 reviews | Active since Oct 2014
10 Mar 2025, 17:50
Avoid this bank coming for an attorney who used to do work for them...
Horrible bank. Not user friendly. I have moved to Canada and it's been any single time I've wanted to do something on my account it's almost impossible. I accidently opened the wrong investment account, I have been getting charges for it, no one is willing to help close it. Any people moving, please close you SBSA accounts. Not to mention I used to be a foreclosure attorney for then so believe me when I say I can tell you stories about this bank. They constantly refuse contact and send generic messages. Terrible service. Guess I will let it stay open an incur charges since I don't plan on returning and the staff are too *********** to assist.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Mar 2025, 00:57Dear Mellisa S,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Mar 2025, 00:57
Official
Dear Mellisa S,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Mar 2025, 15:47Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply11 Mar 2025, 15:47
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
20 Mar 2025, 15:43We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Mar 2025, 15:43
Official
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***