TM
Thato M

1 reviews | Active since Aug 2017

06 Dec 2019, 14:48

AVOID THIS BANK AT ANY COST

Worst bank ever, I have worked internally as a contractor and I know how they operate. I have settled my credit card account in time and I still have call them ask them to close my account, you think that's enough they have been so rude and make me hold the line forever. They thing I can think off they are trying to keep me paying their exorbitant fees while they delay.

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Replies (2)
Standard Bank
Standard Bank's reply08 Dec 2019, 04:31
Official
Hello Thato, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Dec 2019, 14:48
Official
Dear Thato Molefe

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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