1 reviews | Active since Jan 2017

29 Jan 2026, 14:40

Avoid Standard Bank!!!!

Over the past week or so, I’ve contacted the bank multiple times and have spoken to around ten different consultants.

Each time, I’m either transferred to someone else or told that the issue cannot be resolved at that level.

All I wanted to get done was to have my business credit card acc linked to my profile so that I can print my statements.

I was eventually advised that the matter needs to be approved or handled by a business banker. However, despite sending several emails, the business banker has not responded at all. On multiple occasions, consultants said they would call me back once the issue was escalated or looked into, but no one ever did. This has resulted in me having to follow up repeatedly and explain the same issue over and over again to different consultants.

STILL NOT RESOLVED AND THE BUSINESS BANKERS DONT RESPOND OR CARE EITHER!!

0
Replies (1)
Standard Bank
Standard Bank's reply29 Jan 2026, 14:41
Official
Dear Marilyn,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
***