Avoid anything to do with Standard Bank

After my pension backed loan was approved, these people justbtook their time to arrange for agreement tobbe signed. Almost two weeks ago i was contacted by the consultant to go to the bank and sign the agreement . He advised that everything will be sorted at the branch. He never told me about the process that still need to take place after i have signed the agreement nor did he even confirm with me ig documents that were scanned by the branch to him were in order abd how long will the process take before i received the money. Even the branch he referred me to was very confused coz they were not expecting me.

It now almost two weeks since my loan was spproved and no one gives me updates. I am the one that must always call. Om Monday he told me my agreement was signed by the pension fund administration and he had forwarded it to a department that processes payment. Yesterday a lady that processes payments (Beverly) told me she has not received the aporoval.

I tried to escalate this to Thapelo whicj is a manager but even him he just does not response. When you call thier phone are off.

The guy that is sales consultant (Richard) always promises to call and he will never call. He is also not honest .