PL
Patricia L

1 reviews | Active since Jul 2011

28 Feb 2024, 10:52

Automatic subsribtion fee deduction UNLESS YOU OPT OUT

Please be aware that Standard Bank has introduced a new product, MY UPDATES SUBSCRIPTION, which you are automatically subscribed to at the amount of R 16.20 per month. UNLESS YOU OPT OUT: By indicating on the Standard Bank banking app that you are able to receive updates via the app and will have data available to receive such notifications,. Just think of the money they are making from each and every one of their customers with this so-called new add-on

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Replies (1)
Standard Bank
Standard Bank's reply28 Feb 2024, 11:01
Official
Dear Patricia

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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