RH
Ryan H

1 reviews | Active since Jul 2011

25 Feb 2015, 16:35

Automated Credit Card Offering

I was previously a customer of Standard Bank a year or two ago. I have no business with them anymore and have not given them permission to market to me via my cellphone. Today they had an automated dialler call me to offer me a credit card. The opt out option is only at the end of the call rather than the beginning forcing me to listen to their entire marketing message before I could end the call.<br> <br> Please never contact me again. If I need a product, I'll call you.

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Replies (1)
Standard Bank
Standard Bank's reply26 Feb 2015, 08:35
Official
Hello lurid,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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