1 reviews | Active since Jul 2017
Auto rehab and extended my term on my vehicle by an additional 12 months
Auto Rehab/restructure done on my account without informing me Auto rehab / restructure done on SBSA VAF account without my knowledge and added an additional 1 year to my Vehicle account, Standard bank moved my account to LWM and i dealt with Koketso and then another lady and then Boitumelo from LWM Debt . I have phoned Standard bank to ask if i can get the auto rehab reversed and if my term could be brought back to original term which supposed to end next year April or May 2026 now i have to pay for an additional 8 months of instalments and a balloon payment because people cannot communicate to there clients efficiently. Please can LWN and Standard Bank VAF check into this and let me know what can be to get my original term in place so i don’t have to for an additional 8 more months, we are trying to finish our debt but how can you when they milk the last of our money from us
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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