MC
Melusi C
1 reviews | Active since Jun 2018
30 Sept 2025, 16:10
AuthoriseReversal
I am tired of the run around from the debit card payment cancellation department.
I paid online yesterday and I did not receive my service. Do not give that merchant my money.
Infact on the app the transaction say awaiting authorisation.
Please make funds available to my account
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Sept 2025, 16:14Dear Melusi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Sept 2025, 16:14
Official
Dear Melusi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
MC
Melusi C's updateReviewer Update
02 Oct 2025, 11:47Trust the hellopeter Standard Bank team to get things sorted. You guys rock.
Money received. Thank u.
Money received. Thank u.
MC
Melusi C's update02 Oct 2025, 11:47
Reviewer Update
Trust the hellopeter Standard Bank team to get things sorted. You guys rock.
Money received. Thank u.
Money received. Thank u.
Standard Bank's replyOfficial
02 Oct 2025, 13:36Dear Melusi
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Oct 2025, 13:36
Official
Dear Melusi
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***