SH
SHARON H

1 reviews | Active since Sept 2013

19 Aug 2020, 09:47

ATTORNEYS DO NOT TRY TO INVEST IN THE NEW SECTION 86(4) ACCOUNTS WITH STANDARD BANK

According to the Legal Practice Counsel all banks including Standard Bank have implemented the new attorney investment accounts that replace the old 78 (2A) accounts, and also have the process in place to automatically pay the 5% interest earned over to them. I have been trying to get the bank to convert our attorney investments into the new Section 86(4) as required by the LPC for months now. It appears that Standard Bank has no idea of this change (even though it happened over a year ago) and are unable to convert these accounts. They are also doing the normal bank trick of stating that they have not received the required info from me despite me having sent it over 8 times. I have been dealing with the following persons: Lindiwe Masisi and Rashaad Vally

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Replies (2)
Standard Bank
Standard Bank's reply19 Aug 2020, 11:06
Official
Dear SHARON

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 Sept 2020, 12:25
Official
Dear SHARON

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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