1 reviews | Active since Nov 2017
Attitude and Bad Service
good day
i would to point out recent as in Saturday 09/11 i receiving attitude from call agent .
after 2 un welcomed after hours calls last week from STD c/c Limeted increase. i call the number the call center. promt 2 for that department . after briefly explaing why i' m calling . i was still asked which dept i want to speak too .
REALY ????
this lady worked in it , yet i was asked that question . i was getting really anoid . as i detected attitude in her voice . as i was a inconvience to her .
she told me another limet increase on c/c will contact me during working hrs. i asked that mail be sent today monday i called again , and was told the mail was sent a teamleader . COB today stil not reply or call back .
Honestly please send your staff on customer service course.
WITH MY ID
You can loacte this issue from sat 0911 and today 11/11
thank you
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Good day
so its been 3 days still no one from standard bank has called me .
another great no care serivice,
Honestly what does it tae to get a call ?
oh , i know maybe i should forward this complaint CO CEO Kruger office.
from past experience thats the only time that show actually makes a effort .
if by tomorrow C O B Thursday
still no call from has been received c/c. increased dept .
ill do Formal Complait to MR Kruger CEO O ffice on Thursday night .
Good day
so its been 3 days still no one from standard bank has called me .
another great no care serivice,
Honestly what does it tae to get a call ?
oh , i know maybe i should forward this complaint CO CEO Kruger office.
from past experience thats the only time that show actually makes a effort .
if by tomorrow C O B Thursday
still no call from has been received c/c. increased dept .
ill do Formal Complait to MR Kruger CEO O ffice on Thursday night .