SM
Samantha M

1 reviews | Active since Jun 2017

06 Jun 2017, 13:29

ATTITUDE

<p>Good day</p> <p>I deposited R450 into Standard Bank acount yesterday at 13H22 and the ATM returned the R100 with a message of invalid Note...I put back the money into the atm and said validating after that it printed a R350 deposit slip instead of R450..My concern yesterday a guy called me saying they checked their ATM machine there was no note stuck of which to my suprise how can he see that because they normally check that a 09H00am...He called again now at 13H06 saying they did not see any R100 note stuck..The tone and attitude he spoke to me was as if I am in a court of law ..He said on their side there is no R100 note..He was so ademend that I did not deposit the money..My request is that a CCTV footage be looked at and I need my R100...2) That Indian guy has attitude he shouldnt be working with cumtomers...</p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Jun 2017, 10:39
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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