SJvV
Sandra Janse van Vuuren

1 reviews | Active since Aug 2012

14 Jul 2016, 04:51

Attitude

<p>Just to state a concern. this company Delba Electrical has been a customer with Standard Bank for 53 years! They have app**** for a loan for new vehicles and it takes the bank two months to go through all the documents, how is that possible? Now they are full of stories. Don't they take into consideration that they are a long standing and loyal client? And the people that works with this deal has got this attitude of not being loyal to long standing customers and don't care if you want to take your business away! The Standard Bank slogan is Moving Forward, but how can this company move forward when the bank makes them stand still? Very unprofessinal and unacceptable service!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply14 Jul 2016, 11:12
Official

Good day Sandra

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply14 Jul 2016, 14:08
Official

Good day Sandra

Thank you for your response.

We shall be closing the complaint on our side as per your comment above.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********