Attempting in vain to close a credit card from Standard Bank - mi

After banking with Standard Bank for years, I experienced issues with my mobile app and went in on Saturday to have the issue resolved. I felt totally used for my money as the consultant started hypnotizing manipulating and smearing all sorts of other services on me. A cheque card, a credit card with a maximum limit. After I left all sort of debit orders were ****med on my account. This was NOT at ALL what the consultant explained. I soon realized that this bank just saw me as a cash *** that they could milk for their own selfish gain and not as a human being who also works her heart out to provide a humble existence. After this I told the consultant I want to cancel the card after which I was told “it cannot be done at the branch”. If they could open it there so quickly what’s the issue with closing it there??? Nevertheless I phoned the call centre like he advised me at which I was told the person on the line “was not in the closing department”. WHAT??? R200 airtime later and 3 hung up calls. This bank has left a foul taste in my mouth. Very disappointed. I feel utterly used for my money (not that I have millions) and completely victimized. Guess all this world cares about is milking you for the little that we do have.