Atrocious Service from a "Top Bank"

<p>Long story short - Disputed a claim, have sent emails, called numerous times, not once have they had the decency to return calls or emails.</p> <p>Called the complaints department to complain about the disputes complaint department, was assured someone would contact me, I am still waiting.</p> <p>Each time I called I was on hold for more than 15 - 20minutes a time.</p> <p>Absolutely abhorrent service from one of the supposed top banks in South Africa.</p> <p> </p>