1 reviews | Active since Jan 2015
Atrocious Service
<p>The standard bank branch in Rosebank has the worse service. </p> <p>A few months ago I went to go give a notice on my account and the consultant never processed my query. I had to call into the call center to give another notice.</p> <p>last week I visited the branch once more and I was told that internally the AccessSave account wasn't accessible. </p> <p>They took my details and no follow up was done with me.</p> <p>I webt once more yesterday to the branch and the manager Mathapelo had so much attitude. </p> <p>I tried to open a Gold cheuque account and the reception told me to relax its gona take a good 30-45 minutes. </p> <p>I am appealed at the staff.</p>
Good day Sma
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Complaint Resolution Centre
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Good day Sma
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Sma
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Sma
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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