SS
Sukoluhle S
1 reviews | Active since Aug 2025
26 Aug 2025, 11:18
ATM withdrawal
I withdrew money from Standard bank ATM on the 20 th of August , the money didn’t come out but the money went off am account , I reported the case immediately to Mukuru bank and all I have have told since then is that Standard Bank is still investigating and I have to wait for 50 days , I have no food and money how am I suppose to survive . How long does it take for you to give me money when I have the receipt that clearly shows I never got the money , am so disappointed
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Replies (2)
Standard Bank's replyOfficial
26 Aug 2025, 11:23Dear Sukoluhle,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply26 Aug 2025, 11:23
Official
Dear Sukoluhle,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
SS
Sukoluhle S's updateReviewer Update
26 Aug 2025, 11:24All I want is my money so that my family get food , this apologies is all I have been getting with no resolution
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Sukoluhle S's update26 Aug 2025, 11:24
Reviewer Update
All I want is my money so that my family get food , this apologies is all I have been getting with no resolution