ATM Withdraw - yet no money received

<p>I have just made an attempt to withdraw from an FNB ATM , the receipt indicated the withdraw went through, yet I didn’t receive my money, the receipt indicated Error, please contact your bank.</p> <p>I thought I might have made an error with the account or oin, and re-tried the transaction, this time the ATM gave me the money, when checking my internet banking, both transactions went through, however, I only received the money once. So I was charged twice – I have been holding on for customer care for almost 35 minutes now, and still no joy!!!!!</p> <p> </p>