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thabiso N
1 reviews | Active since Apr 2014
21 Sept 2019, 05:32
ATM voucher error
Choosing a bank is one of the most important thing. I resently change to standard bank but Im not sure if that was a wise choice. On Friday the 20 a friend of mine sent me a instead money transfer around 8:26 i was at work at the tim then i told myself i will go to the bank around 12. Then around 12 i went to the standard bank ATM in Rivona by the shell . Then i got a message on the screen saying the voucher had already been used. I tried about 4 time and still got the same error message. When I called they did say the money was withdrawn how ever i didn't find money. How can i trust a bank like that.
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Standard Bank's replyOfficial
23 Sept 2019, 00:43 Hello Thabiso,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply23 Sept 2019, 00:43
Official
Hello Thabiso,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***