KT
Khathutshelo T
1 reviews | Active since Oct 2012
25 Oct 2020, 06:29
ATM unable to deposit
Standard bank have recently closed branches at Bara Mall and Diepkloof Square. At Bara mall they took everything they did leave ATM and its a shopping center we need cash sometimes. At Diepkloof Square they closed branch during Covid19 and we thought it was temporary but now they took all ATMs and replaced them with two atm which can't make deposits. We need ATM which can make deposits. The only alternative branch we have now is Maponya mall and it is far we have to take two taxi's just to consult or deposit. Please Standard bank bring back ATM which are able to make deposits at Diepkloof Square
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Replies (2)
Standard Bank's replyOfficial
25 Oct 2020, 23:29Hello Khathutshelo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply25 Oct 2020, 23:29
Official
Hello Khathutshelo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
28 Oct 2020, 15:53Hello Khathutshelo
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Oct 2020, 15:53
Official
Hello Khathutshelo
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and dealt accordingly.
Kind regards
Complaint Resolution Centre
***
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