ATM took my money

Item: Standard Bank
Rating: 1
Author: Leander J

Deposited money at the ATM yesterday to have it cleared for and medical issue to get paid when I get there at 15:00 today. This is not my fault that the ATM took my money but no one knows what's going on or how long it will take. I took the safe root by not walking around with cash but did not know that my discussion would cause a bigger problem

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

08 Dec 2020, 16:18

Hello Leander

Thank you for posting your comments.

Your matter has been escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply08 Dec 2020, 16:18

Official

Hello Leander

Thank you for posting your comments.

Your matter has been escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

22 Dec 2020, 08:41

Hello Leander

Thank you for allowing us the opportunity to look into your matter.

We confirm that the matter was dealt and resolved.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Dec 2020, 08:41

Official

Hello Leander

Thank you for allowing us the opportunity to look into your matter.

We confirm that the matter was dealt and resolved.

Kind regards
Complaint Resolution Centre
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