ATM took deposit and printed paper jam receipt

<p>On the 3rd October I deposited cash into my account at the Std Bank ATM at Sandton after entering all my details it took the money and printed a paper jam slip with no proof of amount or account number. A query was logged under Standard Bank: Service request no. ********** 446 with resolve date being 11/10/16 of course it still has not been sorted despite me calling them and speaking to my prestige banker. Apparently it happens often. I demand this be resolved immediately. Where is the money been allocated too if not my acccount???</p>