ATM The Money Monster

<p><span style="color: #555555; background-color: #ffffff;">My father used a standard bank ATM to deposit R4500 into his account over a month ago. And the machine gobbled up the notes of currency like the cookie monster eats cookies. He has contacted standard bank numerous times to try get his money back or reflected in his account; all to no avail. Instead he is told that "the issue is supposed to have been cleared a long time ago" and that he would receive a response in 24 hours. The issue has gone on, as mentioned, for over a month. We'd like some resolve on the matter.</span></p>