SM
Sthembiso M

1 reviews | Active since Aug 2020

16 Oct 2025, 14:55

Atm swallowed the money

This morning I was trying to deposit money to a friends account following all the guidelines, when I inserted the money into the machine it made a weird sound and that was it, no confirmation nothing and I called the recipient of the money and he didn't receive the money, so where to from here

0
Replies (4)
Standard Bank
Standard Bank's reply16 Oct 2025, 14:57
Official
Dear Sthembiso,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
*** 
SM
Sthembiso M's update17 Oct 2025, 07:23
Reviewer Update
ATM ID: B040
version 2.1 5.2
SM
Sthembiso M's update17 Oct 2025, 09:57
Reviewer Update
Thank you, I did get the sms, so whats the next step?
SM
Sthembiso M's update17 Oct 2025, 14:57
Reviewer Update
Lovely, shout out to uThabiso, the guy who followed up on my 1st review, πŸ™ŒπŸΏπŸ€πŸΏ