Atm swallowed my money

Item: Standard Bank
Rating: 1
Author: Nqobile M

I was settling an account, the machine gave me an error my R8000 was gone atm no 1436. I went in it tokk me 2 hours to be attendad. I was told they will investigate I really don't know what to investigate because my money is with their atm. They told me I must expect a response on 18/11/2020 why so long

Helpful (0)

Replies (2)

Nqobile M's updateReviewer Update

11 Nov 2020, 14:42

Standard Bank is the best they found my money it was paid to the correct people I'm so happy

Nqobile M's update11 Nov 2020, 14:42

Reviewer Update

Standard Bank is the best they found my money it was paid to the correct people I'm so happy

Standard Bank's replyOfficial

11 Nov 2020, 16:30

Hello Nqobile

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Nov 2020, 16:30

Official

Hello Nqobile

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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