aV
anton V

1 reviews | Active since Jun 2018

25 Jun 2018, 10:19

Atm stole our money

My daughter withdew money from a standard bank atm with a foreign bank card. R9000 was deducted from her bank account balance without her receiving that money. Been battling like crazy to get money back. Company in control of "outside atm" are not giving co operation. I want the r9000 back. #standardbankgivebackmymoney

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Replies (2)
Standard Bank
Standard Bank's reply25 Jun 2018, 10:31
Official

Dear anton vandenberg

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Jun 2018, 14:33
Official

Dear anton vandenberg

Thank you once again for posting your comments.

I refer to our email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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