LM
Linda M
1 reviews | Active since Jul 2014
02 Sept 2019, 12:55
ATM *****s my money and now I MUST wait
Tried to make withdrawel at Engen Gerage ATM in Doringkloof. Did not get my R1000 so I had to do another withdrawel. The people at the gerage said it will show reversed within 24 hours. which didn't happen so I logged a query on 27 August 2019. On the call they said it should be resolved 5-7 days. I got a reference *** that stated it is due only on 6 September 2019. Meanwhile it is end of month and I have to fall around to make sure debitorders go off. All they could tell me is that I have to wait :( :( :( :( :(
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
03 Sept 2019, 11:23Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply03 Sept 2019, 11:23
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***