NM
Nazir M
1 reviews | Active since Jul 2015
02 Dec 2015, 10:19
ATM short payment
On the 11th Nov I requested an amount of R2000, but the machine only dispatched R1800. I immediately contacted the call centre. No feedback unless I call in again. Even my branch seems to be laxed on my complain. I have not been contacted or refunded. Every time I call, the excuse is the complain has been escalated.<br> I have no satisfaction and looking to change my banking.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
02 Dec 2015, 14:42Hello nazmoh,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Dec 2015, 14:42
Official
Hello nazmoh,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***