ATM SERVICES

I'M TYPING THIS COMPLAIN NEXT TO MY MOTHER IN HOSPITAL THINKING WHT SHOULD I DO NW...THIS MY EXPERIENCE TO STANDARD BANK'S ATMS. THE HOSPITAL REQUIRED ONLY R2000 TO PROCEED WITH MEDICAL PROCEDURES ON MY MOTHER'S HEALTH. M BROKE AND I QUICKLY WENT TO ROSEBANK ATMS TO WITHDRAW THAT LAST CENT I HAND ON MY ACCOUNT. I BOUGHT R30 AIRTIME AND I DID INSTANT MONEY TRANSFER TO MY DOUGHTER.THEN I WITHDRAW R2000, TO MY SURPRISE TO FIND THAT THE NOTES CAME OUT BUT I COULDN'T REACH THEM EVEN WITH THE INCH OF MY FINGERS. THE MONEY WENT BACK AS I COULDN'T TAKE IT FROM THE ATM. I STOOD THERE LIKE A HEADLESS CHICKEN AND I NOTICED THEY WERE NUMBER FOR THE BANK. I CALLED THAT NUMBER BUT I FOUND CONSULTANTS WHICH WERE SO UNHELPFUL AND NOT EVEN UNDERSTANDING THE NATURE OF MY PROBLEM AT HAND. I WAS TRANSFERED TO ALMOST 5 PEOPLE AND THOSE PEOPLE KEPT TRANSFERRING ME TO GENERAL BANKING BUT I DIDN'T GET THERE. FINALLY I GOT SOMEONE WHO THOUGHT M JST A JOKE. WELL HE SAID HE LOGGED CALL AND IT WILL TAKE 1 TO 5 DAYS FOR MY MONEY TO BE DEPOSITED. GUYS MAYBE U NEVER BEEN IN MY SITUATION BUT I NEED THAT MONEY...THAT'S ALL I HAVE NOW. A QUICK RESPONSE FROM STD BANK ROSEBANK. ..I NEEDMYA