LR
Lawrence R
1 reviews | Active since Sept 2020
10 Sept 2020, 09:28
ATM retrieve my money
ATM retrieve my money at Jabulani Mall Branch, I have been calling standard bank over and over with no help, they all telling me that they will call me back till since 1 September 2020 no one has bothered to update or give me feedback , they useless bank and their agent im very angry and not satisfy with the so call service mnx Lawrence Radebe
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Sept 2020, 11:45Dear Lawrence
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply10 Sept 2020, 11:45
Official
Dear Lawrence
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
29 Sept 2020, 15:42Good day Lawrence,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Complaints Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Complaints Resolution Centre
Standard Bank's reply29 Sept 2020, 15:42
Official
Good day Lawrence,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Complaints Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly be advised that we will address your concerns around the service you received in your latest interaction with us.
We note that your request has been resolved.
It is not our intention to cause any undue frustration and inconvenience to our valued clients.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Complaints Resolution Centre