MA
Mandy A

1 reviews | Active since Dec 2010

03 Nov 2015, 16:51

ATM retains card, I'm left stranded

Good day, <br> I had to draw money for things I needed but my card was instantly retained. If I didn't't swipe for petrol on my reserved tank I would be locked up. What upsets me most is that I have to do the time (standing in extremely long ques) but STD bank ATM did the crime. I was forced to borrow money from a loan shark until today as I have no access to my money... Needed electricity &amp

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Replies (1)
Standard Bank
Standard Bank's reply04 Nov 2015, 14:13
Official
Hello Adeedan,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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