ATM records

I was a victim of ***** via Card theft. R4,500 was withdrawn ********ly through my account from an ATM. I called Standard bank to cancel my card & issue me a new card - which was done.<br> I am currently pursuing ******** charges against the individual. I called Standard Bank to request the ATM log records, to prove various failed attempts, as SAPS have requested this from me. (Case number available upon request)<br> I also require it for a disciplinary hearing against the individual.<br> They have refused to provide to me - with no explanation. WHY???<br> I am a customer, who has been de-*****ed and my own bank wont even help or protect me?<br> I am only requesting what is mine?? Why wont records of my OWN account be made available to me? I see no reason why? his is a TRAVESTY against justice.<br> <br> Rgds