1 reviews | Active since Jul 2018
Atm query taking forever to resolve
I am disgusted And disappointed by standard bank daveyton they don't understand what service is ,I went to make a deposit on one of their ATMs on the 20th of June 2018 my notes were retracted I went inside the branch to log a query the system generated a ref number I was promised that by the 27th latest the issue will be resolved .on the 27th I had to go back to the branch to find out what the outcome was on my query I was yet given another ref number of which I still haven't received any corspondence from aswell .I really don't know what to do now the incompetence in that bank is beyond comprehension .
Dear Njabulo Makhubu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Njabulo Makhubu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Njabulo Makhubu
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Zuziwe Mdingi
Complaint Resolution Centre
***
Dear Njabulo Makhubu
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Zuziwe Mdingi
Complaint Resolution Centre
***