ATM PROBLEMS

Please could somebody do something about the ATM'S at the Vryheid branch.3 machines accept deposits, they are never working! and if they do work it takes several attempts to deposit cash. either it shows invalid notes etc and you re-deposit over and over again or they are simply not working!. The other day it took 7 attempts for me to deposit R3000.00. AND ALL THE WHILE YOU'RE CHARGED R4.00 PER ATTEMPT/TRANSACTION. I lodged a complaint with my business banker Patience ( a very apt name as my God you need patience with her, she NEVER does a damn thing about you problem or query). as I said STILL WAITING FOR A REFUND!!!! The servicing of the machine is done by somebody in Newcastle-1 hour away!!!! NOT GOOD ENOUGH STANDARD BANK. You guys make enough money to afford new machines here-or is it because we're a rural branch that doesn't deserve any attention. My bank charges are not rural!!!!!! DO SOMETHING PLEASE!!!!!!!!! reporting to head office has no result! pathetic