HS
Heidi S

1 reviews | Active since Feb 2015

26 Feb 2015, 13:18

ATM PIN Required

I need to know why Standard Bank asks for your Bank card number and your ATM PIN number when you call the call centre number. There is no way of bypassing this. Can they not ask for any other means of verification?<br> We live in a time where ***** is rife and there are a lot of ****s out there. Why would the bank itself ask for this information? The call centre number is ***.

0
Replies (1)
Standard Bank
Standard Bank's reply27 Feb 2015, 07:18
Official
Hello solomonh,

hank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***