AJ
Alf J

1 reviews | Active since Mar 2014

20 Jun 2016, 07:32

ATM Meyersdal Zenex Garage at the corner of Hennie Alberts and Hart Avenues

<p>Dear Standard Bank</p> <p>I withdraw R500 with my ABSA Credit Card at the abovementioned ATM at +- 3h00 on 18/6/2016. I received R400 and, what seems to be, an intenal Standard Bank slip with reissueble printed on it. Kindly refunds my R100.</p> <p>Regards </p>

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Replies (3)
Standard Bank
Standard Bank's reply20 Jun 2016, 13:52
Official

Good day Alf

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply21 Jun 2016, 07:03
Official

Good day Alf

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply22 Jun 2016, 07:23
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 21 June 2016.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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