lL
lestiewest L
1 reviews | Active since May 2016
02 Feb 2020, 10:24
ATM MACHINES ALWAYS OUT OF ORDER
THIS COUNTRY IS USELESS - NOTHING WORKS ANYMORE. NOTHING. TODAY BEING 2 FEBRUARY WAS THE THIRD TIME GOING TO CLEAR WATER MALL TO DEPOSIT MONEY INTO MY STD BANK CARD - NONE OF THE ATM IN THE MALL AT THE BANK ARE ABLE TO TAKE DEPOSITS!!! IF THEY DO NOT WORK THROW THEM OUT!!!! GET NEW ONES, MAKE THEM WORK. MY CARD WAS DECLINED BECAUSE I WAS UNABLE TO DEPOSIT THE MONEY. ALL THE BANKS IN THIS COUNTRY ARE USELESS
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Feb 2020, 15:53Hello Lestie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Feb 2020, 15:53
Official
Hello Lestie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
21 Feb 2020, 14:01Dear Lestie West
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply21 Feb 2020, 14:01
Official
Dear Lestie West
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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