1 reviews | Active since Sept 2017
ATM issues
This is the 3rd time i have gone to a ATM to withdraw money and the ATM keeps having technical issues. The money goes out my account and i am told i have to wait a certain amount of days for it to be corrected. This has happened more than once and i find it un acceptable. The first 2 times we were told they cant help us and that we must use ATMs linked to bank. This time we use the ATM linked to bank and they still cannot assit straight away. Simpler better faster is not what we are experiencing. This is annoying as we have plans and now we need to change them.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for posting your comments.
We attempted to contact you numerous times to no avail.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
Thank you for posting your comments.
We attempted to contact you numerous times to no avail.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,