LN
Luthando N
1 reviews | Active since Dec 2025
06 Sept 2026, 20:06
ATM issue
Good day. I'm having a challenge. When I wanted to deposit money at the ATM, I deposited with my card. I put my card in the machine and then the machine took the card, and then I deposited my money into my account, and the money didn't reflect in my account. It hasn't reflected, but I took all the details. So can you please call me in the morning, because I'm stressed about my money. My money is gone. Thank you. Standard Bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Sept 2026, 23:44Good day Luthando,
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2026, 23:44
Official
Good day Luthando,
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards
Standard Bank Hello Peter Team
***
LN
Luthando N's updateReviewer Update
08 Sept 2026, 12:02Good day, Startup Bank team. I hope you're good. Yesterday I requested, I said to you guys the money that I put in on the machine didn't go through, it didn't reflect on my account. I'm having a serious issue. I need to go to KZN, I did not have money to even do what? So can you please try to fix my matter to go further? You said it will take three days and I need it like now. And honestly I'm so disappointed about this bank. You know I've been using it for a year now but I'm very disappointed. It has never done like this before. I'm so very shocked and disappointed. So can you please try to fix your services? Thank you. Regards.***
LN
Luthando N's update08 Sept 2026, 12:02
Reviewer Update
Good day, Startup Bank team. I hope you're good. Yesterday I requested, I said to you guys the money that I put in on the machine didn't go through, it didn't reflect on my account. I'm having a serious issue. I need to go to KZN, I did not have money to even do what? So can you please try to fix my matter to go further? You said it will take three days and I need it like now. And honestly I'm so disappointed about this bank. You know I've been using it for a year now but I'm very disappointed. It has never done like this before. I'm so very shocked and disappointed. So can you please try to fix your services? Thank you. Regards.***