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Mpho M

1 reviews | Active since May 2021

16 Nov 2025, 12:23

ATM Issue

I was at the atm around 11h30 this morning when I wanted to Deposit money into my own account. As I continued to enter all the information, I got to a stage where I needed to put the money in, it swallowed all that money and displayed a message saying my money has been retracted. This happened at the Dobsonville Standard Bank branch. I need the money back asap

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Replies (1)
Standard Bank
Standard Bank's reply16 Nov 2025, 12:44
Official
Dear Mpho, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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